Thank you for your trust in us. The product you purchased has a 3-month warranty against manufacturing defects, counted from the date of purchase, as shown on your invoice or payment receipt.

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Warranty Conditions

 

1.      Requirements for Validating the Warranty
To claim the warranty, it is essential to present:

·         The original invoice or proof of purchase.

·         The defective product.

·         The duly completed warranty policy.
Without these documents, the company reserves the right to refuse warranty service.

2.      Coverage
The company undertakes to:

·         Repair the product.

·         Replace defective parts or components at no cost to the customer, including labor.
This applies only if the failure is attributable to a manufacturing defect.

3.      Repair Time
The repair process will not exceed 30 business days from the date of receipt of the product.
 

4.      Exclusions
This warranty does not cover:

·         Shipping costs of the product to or from the repair center.

·         Risks arising from the transportation of the product.

5.      Expiration
This warranty lasts for 3 months from the date of purchase.

Case in which the warranty is void
The warranty will be void in the following cases:

·         If the product was used under conditions other than normal.

·         If the provided instructions for use were not followed.

·         If the product was altered or repaired by unauthorized people.